Shipping

Please be aware of the special circumstances regarding shipping policies and time frames in the times of Covid 19. Due to the current situation, some deliveries are taking significantly longer than as usual times. Please keep this in mind and allow extra time for your item to arrive. Please accept our sincere apologies for the inconvenience. Thank you.

We ship worldwide from Morocco and Turkey.

We offer a free shipping to Europe

We offer a free shippinh to USA and Canada for orders over 200€. (Use Code FREELILY)

DELIVERY TIMES

All items are generally shipped within 4-6 business days of receiving the payment.

Orders usually take 7-15 business days to arrive. Although, these may take a little more if they get held by the customs.

We email you a tracking number one day after we make the shipment.

ADDITIONAL FEES

If you would like to add an insurance for your shipping, please let us know so we would send you an invoice for the additional fee.

In case of urgent deliveries, please let us know before making the purchase so we can organize the shipping with ahead of time. They will also be additional fees for express/urgent deliveries.

Please note that no order will be shipped until we receive the payment for the additional charges.

SHIPPING POLICY

We are not responsible for lost, damaged or stolen packages.

The buyer is responsible for all shipping fees and additional charges like import and customs fees or taxes imposed by your country.

This also applies to any return shipping (in case of a return/exchange) and to any refused or uncollected package by you at time of delivery.